Question 1

Do I need an existing website?

Accepted Answer

No. If you have one, we migrate it onto Nexus and keep your rankings. If you do not, we design and build one from your onboarding. Either way, the platform (capture, CRM, content, analytics) is wired in from day one.

Question 2

How does onboarding work?

Accepted Answer

It starts with a conversation, not a form. You get a private link, we talk through your business, brand, pages and goals across a structured set of steps, you review what Nexus heard, and we build from it. No templates, ever.

Question 3

What does the free audit include?

Accepted Answer

Your website scored out of 100 across multiple sections: metadata, structured data, sitemap and robots, headings, images, internal linking and other findings, with an executive summary in plain English and the top issues ranked by impact. Instant, free, and no obligation.

Question 4

Can you migrate my WordPress, Wix or Squarespace site?

Accepted Answer

Yes. WordPress, Wix, Squarespace and custom builds can all be migrated onto Nexus. We capture everything first, port it, then verify every page, redirect and title so search engines barely notice the move.

Question 5

How much does Nexus cost?

Accepted Answer

Three monthly tiers: Foundation at $99, Growth at $199 and Autopilot at $299. The website build or migration itself is quoted separately before any work begins, and the free audit is the natural first step: it clearly illustrates to both parties the scope of works.

Question 6

Am I locked into a contract?

Accepted Answer

No. Subscriptions are monthly and you can cancel at any time, effective at the end of the billing period. Your domain stays yours, and your content and data leave with you.

Question 7

Do new features cost extra?

Accepted Answer

No. New capabilities (chatbot, voice agent, ads and more) land on your tier automatically as they ship. You are never buying version one.

Question 8

What happens if I leave?

Accepted Answer

We help you go. Your domain is yours, we export your content and CRM data in a standard format on request, and we keep the site live for a reasonable handover period agreed with you.

Question 9

Can customers book appointments with me?

Accepted Answer

Yes. Bookings is live: connect your Google Calendar, define your services and take appointments, typed in by your staff or booked by customers on a hosted public page. Every booking sits on the customer's CRM record beside their Company and Opportunities. Customers see the price when they book; Nexus does not take payment.

Question 10

Does anything publish without my approval?

Accepted Answer

No. Nexus drafts your blog, social and email campaigns; you approve from your inbox; then it publishes. Approving a draft is the instruction to ship it, and declined drafts are not published.

Question 11

Do you use cookies or trackers?

Accepted Answer

No. Analytics are first-party and cookieless: visits are counted without device identifiers, fingerprinting or stored personal data. That is why there is no consent banner on a Nexus site.

Question 12

Who owns my content and data?

Accepted Answer

You do. Your website content, customer records and published material are yours. The Nexus platform, its code and designs remain ours, as set out in the Terms of Service.

Question 13

Is my website monitored?

Accepted Answer

Around the clock. Uptime is watched continuously, standards are enforced on every deploy, and once a week the whole picture (traffic, leads, campaigns, reviews) arrives as one plain-English digest email.

Questions, answered.

Getting started

Pricing & billing

Platform & data

The fastest answer of all.